Terms and Conditions
Effective Date: August 5, 2026
These Terms and Conditions, referred to as the "Terms", govern your access to and use of LongIslandPrinting.com, including any related account, product customization, file-upload, proofing, ordering, payment, pickup, delivery, and customer-service features, collectively referred to as the "Website."
The Website is operated by Searles Graphics, Inc., a New York corporation located at 56 Old Dock Road, Yaphank, New York 11980.
Long Island Printing is a trade name used by Searles Graphics, Inc. and is not a separate legal entity. In these Terms, "Long Island Printing," "Searles Graphics," "we," "us," and "our" refer to Searles Graphics, Inc.
"Customer," "you," and "your" refer to the person or organization accessing the Website, submitting materials, placing an order, approving a proof, purchasing a product or service, or receiving an order.
Important Custom Product Return and Cancellation Policy
Most products sold through LongIslandPrinting.com are customized, printed, personalized, configured, or manufactured specifically for the Customer. Unless a product page expressly states otherwise, all sales are final after production begins.
We do not accept returns or provide refunds because a Customer changes their mind, no longer needs the products, orders the wrong size or quantity, submits incorrect artwork or information, or approves an incorrect proof.
If we produce the order incorrectly, the products materially differ from the approved specifications, the order is damaged before delivery, or the delivered quantity is materially short, contact us promptly. Subject to these Terms and applicable law, we will evaluate the claim and may reprint, repair, replace, issue a proportional refund, or provide another appropriate remedy.
No restocking fee applies to custom products because custom products are generally not returnable. If a non-custom product is eligible for return and a restocking fee applies, the product page or return authorization will disclose the fee before the purchase or authorized return.
Refunds are ordinarily issued to the original payment method. Store credit will not be substituted for a refund required by law without the Customer's agreement.
A written copy of our return and refund policy is available upon request.
1. Acceptance of These Terms
By accessing or using the Website, creating an account, uploading artwork or data, requesting design services, placing an order, approving a proof, authorizing production, or accepting delivery, you agree to these Terms.
If you place an order on behalf of a company, nonprofit organization, government agency, educational institution, or another organization, you represent that you have authority to act for and bind that organization.
If you do not agree to these Terms or do not have the required authority, do not use the Website, submit an order, or approve production.
Electronic checkboxes, Website submissions, electronic signatures, email instructions, proof approvals, and other electronic records may be treated as valid authorization.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to place an order.
A parent, guardian, business owner, or other responsible person who permits another person to use their account or payment method is responsible for activity authorized through that account or payment method.
3. Customer Accounts
You may be required to create an account to access certain Website features or place an order.
You are responsible for:
- Providing accurate and current account, billing, shipping, tax, and contact information.
- Protecting your username, password, and other account credentials.
- Restricting access to your account and devices.
- Reviewing orders and approvals submitted through your account.
- Notifying us promptly of suspected unauthorized access or use.
Unless we receive notice that an account has been compromised, we may treat orders, proof approvals, instructions, and other activity submitted through that account as authorized.
We may suspend or terminate an account that contains inaccurate information, is used without authorization, violates these Terms, or presents a security, fraud, payment, or legal risk.
4. Website Information and Availability
We make reasonable efforts to keep Website content accurate and available. However, we do not guarantee that the Website will always be uninterrupted, error-free, complete, or current.
We may modify, suspend, restrict, or discontinue Website features, products, options, templates, prices, content, or account functionality.
Temporary Website unavailability does not cancel an accepted order or eliminate payment obligations for products or services already provided.
5. Products and Specifications
Product descriptions, photographs, illustrations, previews, templates, dimensions, material descriptions, and samples are provided to help Customers select and configure products.
Images may not represent exact color, texture, thickness, finish, scale, or appearance. Actual products may vary due to screen settings, lighting, materials, manufacturing processes, and normal production tolerances.
The specifications selected during checkout and shown in the order confirmation will control unless subsequently changed and approved in writing.
You are responsible for reviewing all product options, sizes, quantities, materials, finishing selections, shipping methods, and other specifications before submitting an order.
6. Prices
Prices are shown in United States dollars unless expressly stated otherwise.
Prices may change without notice before an order is accepted. A price change will not retroactively alter an order already accepted unless the Customer approves a change to the order.
Unless expressly included, prices do not include:
- Applicable sales, use, or similar taxes.
- Shipping, freight, courier, or local-delivery charges.
- Postage or postal permit charges.
- Rush production or expedited delivery.
- Design, editing, typesetting, file repair, or data-processing services.
- Installation, storage, fulfillment, kitting, or special packaging.
- Third-party licenses, stock images, specialty materials, or permits.
7. Website and Pricing Errors
Typographical, calculation, product-configuration, technical, and pricing errors may occur.
If an order contains an apparent or material error, we may:
- Contact you for approval of corrected specifications or pricing.
- Place the order on hold while the issue is clarified.
- Reject or cancel the affected order before production.
- Refund amounts paid for the cancelled portion of the order.
We will not unilaterally charge a higher price solely because a Website error was discovered. We will request approval of the corrected price or cancel and refund the affected order.
8. Promotions and Discount Codes
Promotions, coupons, discounts, and promotional codes are subject to the conditions stated with the applicable offer.
Unless expressly permitted:
- Promotions may not be combined.
- Promotional codes must be applied before checkout is completed.
- Promotions have no cash value.
- Promotions do not apply to taxes, postage, shipping, previous orders, or excluded products and services.
- Promotions may not be transferred, duplicated, resold, or used fraudulently.
We may reject or cancel a promotion that is expired, misused, duplicated, technically incorrect, or obtained through unauthorized means.
9. Order Submission and Acceptance
Submitting an order is an offer to purchase the selected products or services.
An automated confirmation screen or email acknowledging receipt does not necessarily constitute final acceptance.
We may accept an order by:
- Issuing an order confirmation.
- Beginning artwork review, design, prepress, or production.
- Purchasing or allocating materials.
- Preparing a proof.
- Processing Customer data.
- Submitting the work to a production partner.
- Shipping or delivering the order.
We may reject, hold, or cancel an order before acceptance for reasons including:
- Incomplete, inconsistent, or unusable specifications or files.
- Unavailable materials or production capacity.
- Pricing, configuration, or technical errors.
- Payment failure or suspected fraud.
- Unauthorized account or payment-method use.
- Unlawful, infringing, unsafe, or prohibited content.
- Technical, safety, quality, or feasibility concerns.
10. Payment
Payment is due according to the terms displayed during checkout or otherwise approved by us.
You authorize us and our payment processors to charge the selected payment method for:
- The order total.
- Approved changes or additional work.
- Applicable taxes.
- Postage, shipping, freight, delivery, and carrier charges.
- Other amounts you authorize in connection with the order.
An order may be placed on hold or cancelled if payment is declined, reversed, disputed, or otherwise not completed.
A returned check, rejected electronic payment, reversed payment, or chargeback does not constitute payment.
You are responsible for actual bank, processor, shipping, and other lawful charges caused by a returned or reversed payment.
11. Chargebacks and Payment Disputes
Contact us before initiating a chargeback so that we have a reasonable opportunity to investigate and resolve the issue.
This request does not limit any chargeback or payment-dispute right provided by applicable law or your payment-card agreement.
If a chargeback is resolved in our favor, the amount remains due, together with any lawful processor or collection charges.
12. Taxes
You are responsible for applicable sales, use, excise, and similar taxes.
A Customer claiming a tax exemption must provide valid and properly completed exemption documentation before the applicable order is processed.
We may reject incomplete, expired, inconsistent, or facially invalid tax-exemption documentation.
If a governmental authority later determines that tax should have been collected, the Customer is responsible for the tax and related amounts to the extent caused by inaccurate exemption information supplied by the Customer.
13. Customer-Supplied Artwork and Content
You are responsible for all artwork, text, photographs, illustrations, logos, trademarks, designs, files, specifications, mailing lists, databases, addresses, instructions, and other materials submitted, selected, supplied, or approved by you, collectively referred to as "Customer Materials."
You represent that:
- You own or have permission to use the Customer Materials.
- You have the right to authorize us to reproduce and process the Customer Materials.
- The Customer Materials do not infringe copyrights, trademarks, privacy rights, publicity rights, contractual rights, or other rights.
- The Customer Materials are accurate and are not fraudulent, defamatory, threatening, unlawful, or misleading.
- Your collection, submission, and requested use of personal information comply with applicable law.
You grant us and our production and technology providers a limited license to reproduce, modify, process, transmit, store, and use Customer Materials as reasonably necessary to provide the ordered products and services.
Our acceptance or production of an order does not constitute legal review or approval of Customer Materials.
14. Prohibited Content and Orders
We may reject, suspend, or discontinue work that we reasonably believe:
- Violates applicable law, regulation, or court order.
- Infringes intellectual-property, privacy, publicity, or other rights.
- Facilitates fraud, impersonation, counterfeiting, deception, or unlawful activity.
- Contains unlawful threats, harassment, or discriminatory content.
- Misuses government seals, postal indicia, official credentials, financial instruments, identification documents, or regulated materials.
- Creates an unreasonable safety, security, legal, operational, or reputational risk.
We may cooperate with lawful governmental requests and valid legal process.
15. File Preparation
You are responsible for supplying files that meet the requirements displayed for the selected product, including requirements concerning:
- Dimensions and orientation.
- Resolution and image quality.
- Color mode and color profiles.
- Fonts.
- Bleeds, margins, and safe areas.
- Page count and page order.
- Transparency, overprint, layers, and effects.
- File type and compatibility.
Any automated preflight, file inspection, or technical review performed by us is limited. It is not a complete review of your content and does not transfer responsibility for your files to us.
We are not responsible for errors caused by:
- Low-resolution, corrupted, damaged, or incomplete files.
- Missing, substituted, unembedded, or unlicensed fonts.
- Hidden layers, transparency issues, overprint settings, or unsupported effects.
- Incorrect dimensions, folds, panels, bleeds, margins, or orientation.
- Files that differ from the version you intended to submit.
- Errors that are not reasonably detectable through our normal production process.
We may make minor technical adjustments reasonably necessary for production, including file conversion, imposition, bleed extension, color conversion, transparency flattening, and positioning adjustments.
Material design or content changes require your approval unless you previously authorized us to make those changes.
16. Proofs and Approval
If a proof is provided, you must review it carefully before approval.
Your review should include, as applicable:
- Spelling, grammar, punctuation, and factual accuracy.
- Names, addresses, telephone numbers, email addresses, dates, prices, URLs, and codes.
- Artwork, photographs, logos, trademarks, disclaimers, and legal notices.
- Page order, orientation, folds, panels, bleeds, margins, and finishing.
- Mailing information, variable data, numbering, barcodes, and personalization.
- Product dimensions, materials, color selections, quantities, coatings, binding, and other specifications.
Approving a proof authorizes production.
After approval, you are responsible for errors, omissions, and design choices that were visible in or reasonably discoverable from the proof.
We are not responsible for:
- Errors approved by the Customer.
- Errors contained in Customer Materials.
- Errors resulting from a request to waive proofing.
- Errors resulting from a request to begin production before proof approval.
Changes requested after approval may require a new proof, additional charges, and a revised production schedule.
17. Design and Hire-a-Designer Services
Design, typesetting, editing, file repair, image editing, layout, and related creative services are billable when selected or approved.
The design fee shown during checkout may cover only the services described with the applicable option. Additional work, revisions, copywriting, image sourcing, illustration, photography, extensive file repair, or changes in project scope may require an additional charge.
We will notify you before performing material additional work that requires an additional charge.
You remain responsible for reviewing and approving all final content and specifications.
You retain ownership of Customer Materials.
We retain ownership of our preexisting materials, templates, tools, production methods, workflows, software, techniques, know-how, and reusable design elements.
After full payment, you may use the final approved design for the purpose contemplated by the order.
Editable files, native files, packaged files, fonts, licensed assets, working files, production files, unused concepts, and intermediate designs are not included unless expressly stated in the order.
18. Changes Requested by the Customer
Changes requested after an order is submitted are subject to our approval and may not be possible after production begins.
Approved changes may result in:
- Additional design, prepress, material, production, or administrative charges.
- Waste or replacement-material charges.
- Vendor or production-partner charges.
- A revised production or delivery estimate.
A change is not binding until accepted by us through the Website, email, an updated order confirmation, or another written record.
19. Color
Electronic proofs and screen displays are not contract color proofs.
Color appearance may vary because of differences in monitors, devices, software, lighting, substrates, inks, coatings, equipment, and production processes.
Exact color matching is not guaranteed unless a specific matching process, physical sample, color standard, or contract proof is expressly included in the order.
Previously printed pieces, office-printer output, photographs, digital mockups, and screen images may be used as references but do not guarantee an exact match.
Reasonable color variation within a production run and between separate production runs is not considered a defect.
20. Materials and Production Tolerances
Printing and manufacturing involve normal variations.
Commercially reasonable variation may occur in:
- Color, density, gloss, opacity, texture, grain, and finish.
- Paper, board, vinyl, fabric, plastic, adhesive, and other material characteristics.
- Cutting, trimming, folding, scoring, perforating, drilling, binding, mounting, and registration.
- Finished size, placement, margins, alignment, and image position.
- Coating, lamination, embossing, foil, die cutting, and specialty finishing.
Normal commercially acceptable variations are not considered defects.
21. Material Substitutions
Manufacturers and suppliers may change product characteristics, discontinue products, or experience shortages.
We may use a commercially equivalent material or production method that does not materially change the product's agreed function, quality, or general appearance.
We will request approval before making a substitution that materially changes the selected specifications.
22. Quantities
Unless a product page or order confirmation discloses an permitted manufacturing variation, we will use commercially reasonable efforts to provide the quantity ordered.
If an order contains a material shortage caused by us, we may produce the missing quantity or issue a proportional refund or credit.
Items used for setup, inspection, testing, quality control, spoilage, or production samples are not part of the delivered quantity.
23. Production and Turnaround Estimates
Production, completion, pickup, mailing, and delivery dates are estimates unless expressly identified in writing as guaranteed.
Production time begins only after we receive all items necessary to perform the work, including:
- Complete and usable files.
- Final product specifications.
- Required Customer information and data.
- Final proof approval.
- Successful payment or other required authorization.
Production time does not include shipping or carrier transit time unless expressly stated.
Customer delays, file problems, changes, delayed approvals, payment issues, material shortages, equipment issues, vendor delays, carrier delays, and events outside our reasonable control may affect estimated dates.
If we cannot ship within an expressly represented timeframe, we will provide any delay notice, cancellation option, consent request, or refund required by applicable law.
24. Rush Orders
Rush production and expedited delivery are subject to availability and must be expressly accepted by us.
Additional charges may apply.
A Customer-requested rush schedule may reduce the time available for proofing, correction, testing, and inspection. You remain responsible for approved files and specifications.
Expedited production does not guarantee carrier performance unless a specific delivery commitment is expressly accepted in writing.
25. Shipping
You are responsible for providing a complete and accurate shipping address.
You are responsible for additional costs caused by:
- An incorrect or incomplete address.
- Address corrections.
- Refused delivery.
- Redelivery or storage.
- Restricted or inaccessible delivery locations.
- Special handling requested by the Customer.
Shipping charges shown before shipment may be estimates. You are responsible for the amount displayed and accepted during checkout, together with any additional carrier charge caused by inaccurate information or a Customer-requested change.
We may select the carrier and shipping method when a specific carrier or service is not selected during checkout.
If a shipment is delayed, lost, or damaged, contact us promptly. We may require photographs, packaging, tracking information, a carrier affidavit, or other reasonable cooperation to investigate the claim.
Do not discard damaged products or packaging until the claim is resolved.
Nothing in this section eliminates responsibility for shipment, replacement, cancellation, or refund obligations that applicable law places on us.
26. Local Delivery
Local delivery is available only to eligible addresses and orders.
You are responsible for providing complete delivery instructions and ensuring reasonable access to the delivery location.
Delivery is complete when the order is delivered to the address, reception area, mailroom, loading area, employee, household member, representative, or other location or person reasonably designated by the Customer.
Additional trips, waiting time, restricted access, special handling, or failed delivery attempts may result in additional charges.
27. Customer Pickup
Pickup orders are considered delivered when released to the Customer or to a person presenting the applicable order information.
You are responsible for checking the number of packages and visible condition of the packaging at pickup.
Orders not collected within 30 days after notice of availability may be subject to reasonable storage charges.
After 90 days and reasonable notice, we may dispose of, recycle, donate, or otherwise handle an unclaimed order, subject to applicable law. Payment obligations for completed work remain in effect.
28. Mailing Services and Postage
If mailing services are ordered, you are responsible for the legality, accuracy, completeness, and permitted use of mailing lists, addresses, databases, and campaign content.
Estimated postage must be paid before the mailing is released unless we approve another arrangement.
Postage estimates are subject to final quantity, mailpiece characteristics, postal classification, destination, weight, preparation requirements, and postal rates.
You are responsible for adjustments caused by final postal requirements.
Postage deposited with a postal authority or used for an accepted mailing is nonrefundable except to the extent the postal authority issues a refund.
Postal acceptance does not guarantee delivery by a particular date, delivery to every address, or any response rate.
We are not responsible for:
- Incorrect, incomplete, outdated, duplicated, or undeliverable addresses supplied by the Customer.
- Postal delays, forwarding, returns, disposal, or delivery decisions.
- Changes in postal rules, rates, classifications, or processing.
- The marketing, fundraising, political, or commercial effectiveness of a mailing.
29. Variable Data and Personalized Products
You are responsible for the accuracy, structure, completeness, and lawful use of variable-data files.
Proofs may display representative records rather than every possible record.
You must review field mapping, formatting, conditional rules, images, numbering, barcodes, personalization, and representative output before approval.
We are not responsible for errors contained in Customer data or errors that could not reasonably be detected from approved samples and the agreed testing process.
30. Cancellations
You may request cancellation by contacting us as soon as possible. A cancellation request is not effective until accepted by us.
If no design, prepress, material purchasing, production, data processing, or other work has begun, we will ordinarily cancel the order and refund the amount paid.
If work has begun, an approved cancellation may be subject to charges for:
- Design, prepress, proofing, programming, data, and administrative work already performed.
- Materials purchased, allocated, cut, printed, converted, or made unusable for other work.
- Products already produced.
- Production-partner, licensing, postage, shipping, and cancellation charges.
- Special-order and nonreturnable materials.
Any refund will be limited to the amount paid that exceeds the costs already incurred or committed.
An order cannot be cancelled after it has been completed, mailed, shipped, delivered, installed, or made available for pickup.
If we cancel an order for reasons not caused by the Customer, we will refund amounts paid for the unfulfilled portion.
31. Returns and Refunds
Unless a product page expressly states otherwise, customized, printed, personalized, configured, special-order, and made-to-order products are not returnable.
We do not accept returns or provide refunds because:
- You change your mind or no longer need the products.
- You ordered the wrong size, material, option, quantity, or delivery method.
- You supplied incorrect artwork, text, dimensions, addresses, data, or instructions.
- You approved an incorrect proof.
- The product contains a normal color, cutting, finishing, material, or manufacturing variation.
- The product was damaged through storage, handling, installation, use, alteration, weather, or another condition after delivery.
No return may be made without prior authorization. Unauthorized returns may be refused.
If a product is expressly identified as returnable, the product-specific policy will state:
- The return period.
- The required product condition.
- Whether proof of purchase is required.
- The form of refund or credit.
- Any return-shipping responsibility.
- Any applicable restocking or handling fee.
Approved refunds are ordinarily issued to the original payment method.
Original shipping and delivery charges are not refundable unless the refund results from our error, a covered defect, a shipment cancellation, or another circumstance requiring their refund.
A written copy of this return and refund policy is available upon request.
32. Inspection and Claims
Inspect your order promptly after delivery or pickup.
Claims involving visible shipping damage, shortages, incorrect products, or reasonably discoverable production problems should be submitted in writing within five business days after delivery or pickup.
A problem that could not reasonably have been discovered during the initial inspection should be reported promptly after discovery.
A claim should include:
- The order number.
- A description of the problem.
- The affected quantity.
- Photographs or samples when requested.
- Shipping labels, cartons, and packaging information for delivery damage.
- Other information reasonably necessary to investigate.
You must retain the affected products and packaging until the claim is resolved.
Do not continue using, distributing, mailing, installing, altering, or disposing of products after discovering an alleged defect if doing so would prevent a reasonable investigation or increase the claimed loss.
These notice procedures are intended to permit prompt investigation and do not reduce rights that cannot be waived under applicable law.
33. Incorrect, Defective, or Damaged Orders
If we determine that an order contains a material production error caused by us, materially differs from the approved specifications, was materially short, or was damaged while under our responsibility, we will provide an appropriate remedy.
Depending on the circumstances, the remedy may include:
- Reprinting or reproducing the affected products.
- Repairing or replacing the affected products.
- Completing the missing quantity.
- Issuing a proportional refund to the original payment method.
- Issuing a full refund for the affected order when reprinting or replacement is not appropriate.
We are not required to replace unaffected products or quantities.
Replacement production is subject to material availability and a commercially reasonable production schedule.
Nothing in this section limits any remedy that cannot legally be limited.
34. Product Use, Installation, and Care
You are responsible for determining whether a product is appropriate for the intended application, location, surface, structure, environment, installation method, and duration of use.
Unless installation is expressly included in the order, you are responsible for installation and for following applicable instructions, codes, laws, permits, safety requirements, property restrictions, and manufacturer recommendations.
Products may be affected by moisture, sunlight, temperature, wind, surface condition, chemicals, cleaning products, storage, handling, and other environmental conditions.
We are not responsible for damage caused by improper storage, handling, installation, use, alteration, cleaning, removal, weather exposure, or application to an unsuitable surface or structure.
35. No Guarantee of Marketing or Business Results
We do not guarantee sales, leads, responses, attendance, donations, conversions, website traffic, search rankings, campaign performance, postal delivery rates, or any other marketing, political, fundraising, or commercial result.
You are responsible for determining whether the product, message, design, quantity, distribution method, and intended use are appropriate for your objectives.
36. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LONG ISLAND PRINTING AND SEARLES GRAPHICS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST SALES, LOST BUSINESS, LOST OPPORTUNITIES, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, REPLACEMENT ADVERTISING, OR CLAIMS BY THIRD PARTIES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO AN ORDER, PRODUCT, SERVICE, WEBSITE USE, OR THESE TERMS WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE SPECIFIC ORDER OR PORTION OF THE ORDER GIVING RISE TO THE CLAIM.
These limitations apply regardless of whether a claim is based on contract, warranty, tort, negligence, strict liability, statute, or another legal theory.
These limitations do not apply to:
- Personal injury caused by a defective consumer product to the extent liability cannot legally be limited.
- Fraud, gross negligence, or intentional misconduct.
- Any liability or remedy that applicable law does not permit us to exclude or limit.
37. Customer Responsibility for Third-Party Claims
You are responsible for claims arising from:
- Customer Materials that infringe or allegedly infringe another person's rights.
- Customer Materials or instructions that violate applicable law.
- Your unauthorized, unlawful, misleading, or improper use or distribution of the products.
- Personal information, mailing data, or other data supplied by you without the required rights or permissions.
To the extent permitted by law, you agree to reimburse Searles Graphics for reasonable losses and legal expenses resulting directly from such a claim, provided that we give you reasonable notice and an opportunity to participate in the defense.
38. Privacy and Customer Data
Our collection and use of personal information are also governed by the Privacy Policy posted on the Website.
You represent that you have the right to submit all personal information, mailing data, employee information, customer records, and other data included in Customer Materials.
Do not submit Social Security numbers, protected health information, bank credentials, government identification information, payment-card information outside an approved payment field, or other highly sensitive information unless we have expressly agreed in writing to receive and process it.
We may use service providers, payment processors, hosting providers, carriers, production partners, and other vendors to process information as reasonably necessary to operate the Website and fulfill orders.
No electronic transmission or storage method can be guaranteed to be completely secure.
39. File and Record Retention
We may retain order records, Customer Materials, proofs, production files, mailing records, and related information for operational, legal, accounting, quality-control, and customer-service purposes.
We are not a permanent file-storage or archival service.
We do not guarantee that artwork, templates, data, proofs, production resources, or previous order files will remain available for future use.
You are responsible for maintaining your own copies of important artwork, files, data, approvals, and records.
40. Website and Template Ownership
The Website and its software, organization, text, graphics, workflows, product configurations, templates, databases, and other content are owned by or licensed to Searles Graphics, except for Customer Materials and content expressly identified as belonging to another party.
You may use Website templates and customization tools only to create and purchase products through the Website.
Unless expressly permitted, you may not:
- Copy, reproduce, resell, sublicense, or commercially exploit the Website or its templates.
- Download or extract templates for use with another printing provider.
- Reverse engineer or bypass Website security or access controls.
- Use scraping tools, bots, or automated systems without permission.
- Upload malware or attempt unauthorized access.
- Interfere with Website operation.
- Access another user's account, files, pricing, or order information.
41. Production Partners and Service Providers
We may use affiliates, subcontractors, trade vendors, production partners, payment processors, technology providers, carriers, mailing providers, and fulfillment providers to perform portions of an order or operate the Website.
You authorize us to provide those parties with Customer Materials and order information reasonably necessary to perform the requested work.
Your contractual relationship remains with Searles Graphics unless an order expressly states otherwise.
42. Third-Party Links and Services
The Website may contain links to or integrations with third-party websites, software, payment services, shipping providers, or other services.
Third-party services are governed by their own terms and privacy practices.
We are not responsible for third-party content, availability, security, policies, or conduct, except to the extent applicable law provides otherwise.
43. Force Majeure
We are not responsible for delay or failure caused by events beyond our reasonable control, including:
- Fire, flood, severe weather, natural disaster, epidemic, or public-health emergency.
- War, terrorism, riot, civil unrest, sabotage, or governmental action.
- Labor disputes, strikes, or workforce disruptions.
- Power, telecommunications, internet, software, hosting, or utility failures.
- Cyberattacks or security incidents not caused by our failure to use commercially reasonable safeguards.
- Machinery breakdown or equipment failure despite reasonable maintenance.
- Material, fuel, transportation, vendor, or supply-chain shortages or disruptions.
- Postal or carrier delays, embargoes, or service suspensions.
We will provide notices, delay options, cancellations, or refunds required by applicable law.
44. Electronic Communications
You consent to receive order confirmations, proofs, account notices, invoices, receipts, shipping notices, delay notices, policy updates, and other transaction-related communications electronically.
You are responsible for maintaining a current email address and monitoring Website and email communications concerning your order.
Transaction-related communications are not marketing messages and may be sent even if you opt out of promotional email.
45. Suspension and Termination
We may suspend or terminate Website or account access if:
- You violate these Terms.
- Payment is declined, reversed, or disputed.
- We suspect fraud, unauthorized access, unlawful activity, or a security risk.
- Continued access creates a material legal, financial, operational, security, or reputational risk.
Suspension or termination does not automatically cancel an accepted order or eliminate payment obligations for completed or committed work.
46. Governing Law and Venue
These Terms and transactions governed by them are governed by the laws of the State of New York, without regard to conflict-of-law principles.
To the extent permitted by applicable law, legal proceedings arising from these Terms, the Website, or an order must be brought in a state court located in Suffolk County, New York, or in the applicable federal court serving Suffolk County, New York.
Nothing in this section prevents a consumer from bringing an eligible claim in small claims court or another forum that applicable law permits or requires.
47. Changes to These Terms
We may update these Terms by posting a revised version and changing the effective date.
Revised Terms apply prospectively to Website use and orders submitted after the revised effective date.
Revised Terms will not retroactively change an order already accepted unless you agree to the change or applicable law permits it.
48. Severability
If a provision of these Terms is held invalid, unlawful, or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.
49. Waiver
A failure or delay in enforcing a provision is not a waiver of that provision or any other right.
A waiver applies only to the specific matter for which it is given.
50. Assignment
You may not assign an account or accepted order without our prior written consent.
We may assign these Terms or an order in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or transfer to an affiliate or successor.
51. No Third-Party Beneficiaries
These Terms are for the benefit of the Customer and Searles Graphics.
No other person or organization is an intended third-party beneficiary except a party expressly protected by a provision of these Terms.
52. Entire Agreement
These Terms, together with the applicable product page, order configuration, proof, order confirmation, accepted quotation, and any written changes approved by both parties, constitute the agreement governing the order.
If a Customer and Searles Graphics sign a separate written agreement that directly conflicts with these Terms, the signed agreement will control for the subject it addresses.
53. Contact Information
Questions about these Terms, an order, a cancellation, a return, or a claim may be submitted through the Contact Us page on the Website or sent in writing to:
Searles Graphics, Inc.
Attn: Long Island Printing Customer Service
56 Old Dock Road
Yaphank, New York 11980
